Gartner survey of Fortune 500 corps shows very few are planning to replace human support staff
ai-pocalypse You'll be able to talk to a human when you need help for many years to come. A new Gartner study shows that fears about AI replacing humans with bots in call centers are unfounded, at least among Fortune 500 companies.…
source https://go.theregister.com/feed/www.theregister.com/2025/09/12/gartner_support_ai/

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