Monday 10 May 2021

Chatting with people outside of your organization is about to get easier on Microsoft Teams.

What you need to know

  • You will soon be able to add people from outside of an organization to group chats in Microsoft Teams.
  • Teams already allows you to call, chat, and invite external people to meetings.
  • The feature could roll out as soon as this month, though that's subject to change.

Microsoft Teams will soon let you add external users to group chats. The feature should make it much easier to keep people up to date that you work with that aren't part of your organization. The feature could roll out as soon as this month, according to the Microsoft 365 roadmap, but that's subject to change.

The ability to communicate with people outside of an organization is quite popular. Teams already lets you chat, call, and have meetings with external people. Its rival Slack also recently rolled out the ability to message people outside of an organization.

In order to use the feature, everyone involved will have to have external access capabilities enabled.

Here's the feature's description, as found on the Microsoft 365 roadmap:

With this feature users can create group chats that include people external to their organization using Teams (requires all users to have external access capabilities enabled).

Microsoft delayed the rollout of Shared Channels for Microsoft Teams earlier this year. While people and organizations wait for that to come out, the ability to add external people to group chats could help bridge the gap.

Microsoft Teams

Free at Microsoft Free at App Store Free at Google Play Store

Microsoft Teams already lets you chat, call, and have meetings with people outside of your organization. Soon, you'll also be able to add external users to group chats.



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