Is Call of Duty Black Ops: Cold War shutting down your console? You may not be alone.
Call of Duty Black Ops: Cold War is here, taking the popular franchise to some notorious battlefronts from the West's covert war with the USSR. We're still working on our full review, but so far it seems like another solid entry in the franchise, with impressive features on the Xbox Series X including ray-tracing and 120 FPS support for some of the best Xbox Series X TVs. Alas, some of you have been reporting issues to us.
On Twitter, we received a few DMs asking if we'd been experiencing crashing or shutdowns with the game. Personally, I've experienced an issue with the UI, where elements would disappear and give an error, until you restarted the game. I've also experienced an issue with Quick Resume, which would wipe the Xbox Series X's connection to the TV completely as it switched resolution and HDR modes, although this might be an issue with my TV.
More pressing are some of the other issues we've seen, where Call of Duty Black Ops Cold War fully shuts down the Xbox Series X after a few minutes of play.
A possible fix?
For some, we think this may be caused by the incorrect version of the game being delivered to your console.
For some, we think this may be caused by the incorrect version of the game being delivered to your console. If you've installed Call of Duty Black Ops Cold War on an external HDD by mistake, you've installed the Xbox One X backward compatible version, which appears to be completely broken when running on an Xbox Series X. You should be running the Xbox Series X version, installed on the internal SSD or official Xbox storage memory card SSD, such as this one from Seagate.
To fix this, uninstall Call of Duty Black Ops: Cold War from your Xbox Series X, and re-install it from the Microsoft Store, making sure it's installing on the internal SSD, and not a connected USB HDD. Your connected USB HDD should be used for older backward compat titles only, and not Xbox Series X-enhanced games.
Hopefully, Microsoft will make this a bit more obvious in subsequent system updates, but at least for some, this may fix the issue.
Are you struggling with Call of Duty: Black Ops Cold War on Xbox Series X? Let us know in the comments.
Another Call of Duty
Call of Duty: Black Ops Cold War
Hey, it's another Call of Duty!
Call of Duty: Black Ops Cold War explores the dark times of the West's battle with communism. With support for 120 FPS on the Xbox Series X, with full cross-play and support for mouse and keyboard play, this is the most PC-like Call of Duty on Xbox Series X yet..
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